Where do you ship from?

At Tink & Toys, we are committed to providing our customers with exceptional value and service. To ensure faster and more efficient deliveries, we ship directly from our warehouses located in the United States, Australia, Europe, and Asia. Your order will be dispatched from the location with the quickest route and available stock to get your items to you as swiftly as possible.

How long does the handling process take?

We strive to process your order as quickly as possible. Our handling time is typically 2-3 business day. Once processed, your order is handed over to one of our trusted shipping partners, including USPS, UPS, DHL, FedEx, Australia Post, Canada Post, or New Zealand Post, depending on your location and the fastest available shipping option.

Is the shipping free?

Yes, we offer free shipping on all orders over $80! Simply fill your cart and enjoy the convenience of free worldwide shipping on qualifying purchases.

What is the delivery time?

Delivery times vary depending on your location:

  • United States: 5-8 business days
  • Australia: 5-8 business days
  • Canada: 5-8 business days
  • New Zealand: 3-5 business days
  • United Kingdom: 5-8 business days

For other regions worldwide, delivery generally takes 5-8 business days, though this may vary slightly based on your location.

Once your order has been processed and shipped, you'll receive an email with a tracking number to monitor your package. If you need further assistance with your delivery, feel free to contact our customer support at info@tinkandtoys.com.

How do I track my order?

We will email you the corresponding delivery information as soon as we send the package. You can track your parcel by clicking on the "View your order" link or you can use our Track Order page.

Why is my order being shipped in different packages?

If your order includes multiple items, they may be shipped from different international warehouses based on availability and to ensure the quickest delivery. In some cases, if an item is popular or temporarily backordered, we may send the available products separately to avoid delays and ensure you receive them as soon as possible.

You will receive tracking information for each package, so you can monitor all shipments. If you have any questions, feel free to contact us at info@tinkandtoys.com.